The Four Pillars of Customer Experience
Relevant article from Warc focusing on the four pillars of Customer Experience. Credit to coworker Tim Parcell for this brief […]
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Consumer Experience
Google playing catchup in the Messaging Space
Google recently announced two new apps as it tries to play catchup in the messaging space.Google Allo is a messaging
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Productivity, Tech & Gadgets, Technology Trends
Office Email Etiquette
I was having a conversation with one of my closest colleagues and work/life balance came up. Specifically, we talked about
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Digital Ethics, Digital Life, Leadership, Productivity, Workplace Behavior, Workplace Culture
Boston: Where Championship Banners Grow Like Weeds
It never used to be this way when I was growing up. It was always seasons of heartbreak and what
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Sports
The Day My Oldest Left for College
All the preparations are complete. Paperwork, forms, tuition payments, course selection, roommate selection, shopping, and packing. We are ready. Or
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Parenting
David Grady: How to Stop Bad Meetings from Eating Your Entire Workday
David Grady’s talk is a friendly smack upside the head for anyone who’s ever accepted a meeting invite out of
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Leadership, Productivity, Workplace Behavior, Workplace Culture
John Wooden’s Pyramid of Success
John Wooden’s Pyramid of Success matters because it takes the fuzzy idea of “being successful” and turns it into a
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Family
The sunsetting of Google “Wage”
Google Wage. Add proofreading to the Google’s list of places to improve.
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Humor, Technology Trends
It’s happening…Comcast releasing iOS app
WSJ reports that major technology companies are forming a partnership to allow Internet-connected devices to communicate directly with television sets,
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Digital Life, Smart Home, Tech & Gadgets, Technology Trends
Bye Bye Zediva!
In my inbox this morning: DVD changing service You may have heard by now that we’re having to lay off
SlingPlayer for iPad Finally Lets You Take Your TV Everywhere
Sling released SlingPlayer for the iPad – a much-anticipated move for anyone who’s ever wished their living room TV could
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Digital Life, Smart Home, Tech & Gadgets, Technology Trends
Ann Landers has a way with Words
In the final analysis it is not what you do for your children but what you have taught them to
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Family, Parenting